Free delivery on orders over €105*.
Free delivery on orders over €105*.
Below you will find the legal notices for the Château Sainte Marguerite website.
Don't hesitate to contact us for more information.
VINS ET VIGNOBLES FAYARD publishes the www.chateausaintemarguerite.com website.
VINS ET VIGNOBLES FAYARD is a limited liability company with a capital of €10,000.00, registered in the Toulon Trade and Companies Register under no. 484 980 867, with its registered office at 381 Route de Valcros - 83250 LA LONDE LES MAURES.
Intracommunity VAT number: FR 37 484 980 867.
The website is hosted by Infomaniak.
By placing an order on the www.chateausaintemarguerite.com website, the customer declares that he/she has read and accepted these terms and conditions of sale.
VINS ET VIGNOBLES FAYARD offers wine for sale.
The characteristics of the products are indicated on the website for each product so that the customer can be aware of them before placing an order.
VINS ET VIGNOBLES FAYARD will make its best efforts to ensure that the photographic representation of the products on the website is as faithful as possible to the products.
However, given the digital presentation of the products and their characteristics, the customer's perception of the graphic representation of the products may not correspond exactly to the product itself.
In accordance with article L. 3342-1 of the French Public Health Code, the sale of alcoholic beverages to minors under the age of eighteen (18) is prohibited.
The customer declares to be at least eighteen (18) years of age at the time of placing the order on the VINS ET VIGNOBLES FAYARD website.
The Customer certifies that he/she is of legal age by checking the box online when he/she arrives on the home page of the www.vinsfayard.com website and when placing an order.
VINS ET VIGNOBLES FAYARD reserves the right to cancel any order placed by a person under the age of 18.
ALCOHOL ABUSE IS DANGEROUS FOR YOUR HEALTH.
In order to place an order on the www.chateausaintemargueirte.com website, the customer must register by filling in the form provided online for this purpose, giving his or her full name, address and e-mail address.
The customer is solely responsible for choosing a login and password.
Login and password are strictly personal. Lending or transferring the username and password to any third party for any reason whatsoever is prohibited. Confidentiality of login and password is the full responsibility of the customer.
Once the customer has validated their registration, they can continue shopping at www.chateausaintemarguerite.com.
On subsequent visits, customers will be asked to enter their login and password to access their account. In addition to their contact details, they will have access to their order history and current orders.
Furthermore, the customer is expressly informed that in the event of non-payment of one of the orders, VINS ET VIGNOBLES FAYARD may suspend the customer's account or even delete it, as well as in the event of fraud, without prior notice.
The customer is expressly informed that the minimum quantity per order is six (6) bottles.
Once the delivery option has been selected, an order summary page appears, giving customers the opportunity to check their order and modify it if necessary.
After verification, the customer validates the order and pays the order amount.
Once the order has been paid for, VINS ET VIGNOBLES FAYARD immediately sends an e-mail to the address indicated by the customer when creating their account, containing a summary of the order (product, price and delivery date).
Unless otherwise stated, the prices indicated on the www.chateausaintemarguerite.com website include value-added tax but exclude delivery charges.
The delivery charge is €15 per order.
Delivery is free for all orders over one hundred and eighty (180) € including VAT (excluding delivery costs).
For orders to Corsica, please contact the estate at 0494004444.
VINS ET VIGNOBLES FAYARD reserves the right to modify prices. The prices applicable are those in force at the time of the order.
Any discount or promotional offer is limited to one per household (same name and same address).
Customers may pay for their orders by credit card. Payment cards currently accepted are visa, mastercard and american express.
The communication by the customer of his credit card number is equivalent to authorization to debit his account up to the amount of the order.
The customer guarantees that he/she is fully authorized to use the payment card to pay for his/her order and that the means of payment provide access to sufficient funds to cover all costs related to the order.
The customer is expressly informed that VINS ET VIGNOBLES FAYARD may carry out checks to ensure the validity of payments and thus request certain supporting documents from the customer. By placing an order, the customer undertakes to provide the supporting documents requested within forty-eight (48) hours of VINS ET VIGNOBLES FAYARD's request.
In the event that VINS ET VIGNOBLES FAYARD does not receive the requested documents or does not receive them within the contractually agreed time period, VINS ET VIGNOBLES FAYARD reserves the right to cancel the order(s) and will inform the customer by e-mail.
VINS ET VIGNOBLES FAYARD uses the SSL secure protocol to protect all data related to payment information and means of payment for payment by credit card for orders placed on the www.vinsfayard.com site.
VINS ET VIGNOBLES FAYARD does not store any banking information.
The invoice will be sent on paper in the parcel.
The customer may, however, request an electronic copy of the invoice. This request must be made by e-mail to the following address: contact@vinsfayard.com, at least twenty-four (24) hours after the order has been placed.
In the event of total or partial unavailability of the product(s) after the order has been placed by the customer, the latter will be informed by VINS ET VIGNOBLES FAYARD by e-mail of the delivery of a partial order or the total cancellation of the order.
In accordance with article L. 121-20-3 of the French Consumer Code, the customer may :
- Or be delivered a product of equivalent quality and price, within the limits of available stocks;
- Or to be reimbursed for the price ordered within thirty (30) days of the request.
Products are sent to the address indicated by the customer when placing an order on the www.chateausaintemarguerite.com website.
The place of delivery can only be in Metropolitan France and Corsica.
If the delivery address proves to be incorrect due to the customer's fault, the products will be returned to VINS ET VIGNOBLES FAYARD without any request for reimbursement from the customer being accepted by VINS ET VIGNOBLES FAYARD.
Delivery will be made by a carrier whose contact details will be sent to the customer in the order confirmation e-mail.
Deliveries are made from Monday to Friday.
Delivery times are between two (2) and seven (7) working days from payment of the order.
In the event that the customer orders different products for which different delivery times apply, the longest delivery time will be used, without exceeding thirty (30) days from the product order date, in accordance with the French Consumer Code.
In such a case, the customer may contact VINS ET VIGNOBLES FAYARD by e-mail: contact@vinsfayard.com or by telephone on 04.94.00.44.44 from Monday to Friday, 9am to 12pm and 2pm to 6pm.
The customer may cancel the order if the product has not been delivered within seven (7) working days of the scheduled delivery date.
This possibility does not apply in the event of force majeure as defined by French case law.
All deliveries are presumed to have been made when the parcel is made available to the customer, as evidenced by the signature on the delivery note.
The customer must indicate any reservations he deems necessary directly to the carrier at the time of delivery. Failing this, the customer has a period of three days from receipt of the order in which to make any claims by registered letter with acknowledgement of receipt addressed to the carrier, a copy of which is also addressed to VINS ET VIGNOBLES FAYARD.
In the event of non-conformity of the product, the customer may return it to VINS ET VIGNOBLES FAYARD.
The customer may ask VINS ET VIGNOBLES FAYARD :
- Or be delivered a product identical to that ordered within the limits of available stocks;
- Or be delivered a product of equivalent quality and price within the limits of available stock;
- Or to be reimbursed for the price of the product ordered within thirty (30) days of the customer's request.
VINS ET VIGNOBLES FAYARD will bear the cost of returning the product, as well as any delivery of another product.
The product(s) must be returned in their original packaging to the following address:
VINS ET VIGNOBLES FAYARD
381 Route de Valcros
83250 LA LONDE LES MAURES.
Products marketed by VINS ET VIGNOBLES FAYARD are covered by the legal warranty.
Article L211-4 of the French Consumer Code
"The seller is obliged to deliver goods in conformity with the contract and is liable for any lack of conformity at the time of delivery.
He shall also be liable for any lack of conformity resulting from the packaging, assembly instructions or installation when the latter is his responsibility under the contract or has been carried out under his responsibility.
Article L211-5 of the French Consumer Code
"To conform to the contract, the good must :
1° Be fit for the use ordinarily expected of similar goods and, where applicable :
- correspond to the description given by the seller and possess the qualities that the seller has presented to the buyer in the form of a sample or model;
- have the qualities that a purchaser may legitimately expect in the light of public statements made by the seller, the producer or his representative, particularly in advertising or labelling;
2° Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter.
Article L211-12 of the French Consumer Code
"Action resulting from a lack of conformity is barred after two years from delivery of the goods.
Article 1641 of the French Civil Code
"The seller is liable for any hidden defects in the item sold which render it unfit for its intended use, or which impair that use to such an extent that the buyer would not have purchased it, or would have paid a lower price for it, had he been aware of them.
Article 1648 paragraph 1 of the French Civil Code
"The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.
VINS ET VIGNOBLES FAYARD undertakes either to reimburse the customer for the product or to exchange the product for an identical product depending on available stocks in the event of delivery of a product revealing a defect.
For any request, the customer must contact VINS ET VIGNOBLES FAYARD by e-mail: contact@vinsfayard.com or by post at the following address: 381 route de Valcros - 83250 LA LONDE LES MAURES, stating the reasons for the request, and must leave the product(s) at VINS ET VIGNOBLES FAYARD's disposal for appraisal.
Warranty exclusions :
The warranty does not cover products that have been modified or tampered with by the customer.
The warranty does not apply to apparent defects. Similarly, the warranty does not apply to products damaged in transit, or in the event of misuse, storage, negligence or lack of maintenance, normal wear and tear or force majeure.
The warranty is also excluded if the customer has not complied with the following storage conditions:
- In a cellar at a temperature of between 10°C and 13°C (average temperature over the year 13°C);
- With humidity levels between 70% and 80% ;
- Store away from light and foreign odors;
- Bottles must be laid
In accordance with the provisions of Articles L. 121-20 et seq. of the French Consumer Code, the customer has a right of withdrawal of seven (7) clear days from receipt of the product without having to justify his reasons.
If the time limit expires on a Saturday, Sunday or public holiday, it is extended to the next working day.
As an exception, and in accordance with article L.121-20-3 of the French Consumer Code, the right of withdrawal does not apply to bottles opened for consumption and/or tasting.
The customer must return the products in their original packaging and in good condition to the head office of VINS ET VIGNOBLES FAYARD 381 Route de Valcros - 83250 LA LONDE LES MAURES.
If the customer exercises his/her right of withdrawal, VINS ET VIGNOBLES FAYARD will reimburse the customer within thirty (30) days of the product being sent by the customer.
The customer will be reimbursed for the price actually paid, with the exception of return costs, which remain at the customer's expense.
VINS ET VIGNOBLES FAYARD is the owner of all copyrights pertaining to its Internet site as a whole, as well as to each element, in particular the graphic charter, editorial content, photographs and software.
VINS ET VIGNOBLES FAYARD is the owner of the French brand FAMILLE FAYARD- VINS EN PROVENCE as well as Château Sainte Marguerite.
Any partial or total reproduction of the contents of the Internet site and/or the FAMILLE FAYARD- VINS EN PROVENCE and Château Sainte Marguerite brand without the prior written authorization of VINS ET VIGNOBLES FAYARD constitutes an infringement liable to result in legal proceedings.
Use of the website and orders placed on the site do not confer any intellectual property rights on the content of the site or on the FAMILLE FAYARD- VINS EN PROVENCE brand or the Château Sainte Marguerite brand.
The transfer of ownership of the product sold to the customer is delayed until full and complete payment of the price to VINS ET VIGNOBLES FAYARD.
The risks relating to the product sold are borne by the customer from the time of delivery.
[matomo_opt_out language=en]
To place an order on the www.chateausaintemarguerite.com website, the customer must fill in a form showing the fields that must be completed.
This information constitutes personal data. It is recorded and kept by VINS ET VIGNOBLES FAYARD. VINS ET VIGNOBLES FAYARD undertakes to respect the confidentiality of personal data provided by the customer.
The personal data collected by VINS ET VIGNOBLES FAYARD, such as surname, first name, postal address, e-mail address and telephone number, is required to manage the order, invoicing, delivery and possibly promotional e-mails if the customer has agreed to receive them.
Personal data is intended exclusively for VINS ET VIGNOBLES FAYARD.
However, the customer is expressly informed that VINS ET VIGNOBLES FAYARD may communicate the customer's personal data to its service providers in order to ensure the delivery of products ordered by the customer. The same applies in the event of a court order.
Within the framework of promotional e-mails sent by VINS ET VIGNOBLES FAYARD, the customer may, at any time, unsubscribe without any reason by clicking on the link inserted in each promotional e-mail.
The person responsible for processing personal data is: Mr Lionel FAYARD.
In accordance with Article 39 of the French Data Protection Act of January 6, 1978, customers have the right to access, rectify and delete their personal data.
To exercise his rights, he must send his request, together with a copy of an identity document, to the following address:
VINS ET VIGNOBLES FAYARD
381 Route de Valcros
83250 LA LONDE DES MAURES
The customer has the right to object on legitimate grounds.
Personal data is not transferred outside the European Union.
In accordance with the French Data Protection Act of January 6, 1978, the collection and processing of personal data has been declared to the Commission Nationale Informatique et Libertés under number 1718939v0.
A cookie is a text file that may be stored, according to your choice, in a dedicated area of your terminal.
When the Customer browses the www.chateausaintemarguerite.com site, VINS ET VIGNOBLES FAYARD may record information in cookie files installed on your terminal in accordance with your expressed choices concerning cookies. This information may relate to the navigation of the Customer's terminal.
The cookies that may be installed by VINS ET VIGNOBLES FAYARD allow :
to establish statistics and volumes of visits to and use of the various components of the VINS ET VIGNOBLES FAYARD site in order to improve the ergonomics and interest of the site;
adapt the presentation of the www.chateausaintemarguerite.com site to the display preferences of the customer's terminal when visiting the site;
store information relating to forms filled in by the customer;
to allow the customer to access reserved and personal areas of the VINS ET VIGNOBLES FAYARD site (the account thanks to identifiers...);
implement safety measures.
VINS ET VIGNOBLES FAYARD cannot be certain that the services and advertisements intended for the customer's terminal correspond to the customer's own use of this terminal and not to that of another user of this terminal.
Sharing the use of the customer's terminal with others, and configuring the customer's browser settings with regard to cookies, is the customer's free choice and responsibility.
Each browser's "Help" menu provides information on how to express and modify your choices regarding cookies;
For Safari ®: choose Safari > Preferences then click on Security; click on Show cookies then choose the desired options or :http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html.
Pour Firefox® : ouvrez le menu Outils, puis sélectionnez Options ; cliquez sur l’onglet Vie privée puis choisissez les options souhaitées ou encore : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies.
For Internet Explorer®: open the Tools menu, then select Internet Options; click on the Privacy tab, then select the desired level, or: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies.
For Chrome®: open the Settings menu (wrench logo), then selectSettings; click on Advanced Settings, then on Content Settings, then choose the desired options or: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647.
For Opera®: open the Tools menu, then select Preferences; click on theAdvanced tab, then in the Cookies section click on Manage cookies; choose the desired options or: http://help.opera.com/Windows/10.20/fr/cookies.html.
The Customer can also connect to the www.youronlinechoices.com/fr/ website, which is run by the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau (IAB) France.
The customer will be able to find out which companies are registered with this platform and offer the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information: http://www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of Internet advertising professionals, and constitutes a centralized interface enabling you to express your refusal or acceptance of cookies that may be used to tailor advertising to your terminal's browsing habits.
However, this procedure will not prevent the display of advertisements on websites visited by the customer. It will only block technologies that allow ads to be tailored to the customer's centers of interest.
All orders placed on the www.chateausaintemarguerite.com site will be kept and archived by VINS ET VIGNOBLES FAYARD. The customer will be able to access it in his personal space.
VINS ET VIGNOBLES FAYARD reserves the right to modify the general terms and conditions of sale, particularly in the light of changes in legislation and regulations. The general conditions of sale applicable are those in force at the time the order is placed by the customer.
The nullity or inapplicability of any of the stipulations of the present contract shall not entail the nullity of the other stipulations, which shall retain all their force and scope.
These general terms and conditions of sale are written in French and are subject to French law.
Your information will only be used by VINS ET VIGNOBLES FAYARD to send you announcements and promotional information about our Sainte Marguerite en Provence brand. At any time, you may exercise your right of access, rectification, deletion, restriction, portability, opposition, give general or specific instructions on how your personal data should be processed and may be used after your death, or withdraw your consent at any time without this affecting the lawfulness of the processing based on your consent given before it was withdrawn, by contacting us at contact@vinsfayard.com.
You may also submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, 75007 Paris.
For further information, please refer to our Privacy Policy.
Your information will only be used by VINS ET VIGNOBLES FAYARD to send you announcements and promotional information about our Sainte Marguerite en Provence brand. At any time, you may exercise your right of access, rectification, deletion, restriction, portability, opposition, give general or specific instructions on how your personal data should be processed and may be used after your death, or withdraw your consent at any time without this affecting the lawfulness of the processing based on your consent given before it was withdrawn, by contacting us at contact@vinsfayard.com.
You may also submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, 75007 Paris.
For further information, please refer to our Privacy Policy.
* Free delivery on orders over €105 in mainland France, excluding Corsica.
2023, Château Sainte Marguerite. All rights reserved.
Prohibition on the sale of alcoholic beverages to minors under 18.
Proof of age is required at the time of online sale.
Public Health Code, art. L. 3342-1 and L. 3353-3
Alcohol abuse is dangerous for your health, and should be consumed in moderation.
Alcohol abuse is dangerous for your health, and should be consumed in moderation.
Sign up for our special offers!
Your information will only be used by VINS ET VIGNOBLES FAYARD to send you announcements and promotional information about our Sainte Marguerite en Provence brand. At any time, you may exercise your right of access, rectification, deletion, restriction, portability, opposition, give general or specific instructions on how your personal data should be processed and may be used after your death, or withdraw your consent at any time without this affecting the lawfulness of the processing based on your consent given before it was withdrawn, by contacting us at contact@vinsfayard.com.
You may also submit a complaint to the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, 75007 Paris.
For further information, please refer to our Privacy Policy.
